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Terms & Conditions



NIMO WATCH HOUSE (“Nimo Watch House ” or the “Company” or “We” or “Us” or “Our”) specializes in the sale of luxury branded timepieces, writing instruments, leather products and accessories via our store NIMO WATCH HOUSE . By accessing or using the Nimo Watch House  website, identified by the domain name (the “Website” or “Nimo Watch House  e-boutique”), you (the “User” or “You” or “Your”) signify that you have read, understood and agree to be bound by these Terms and Conditions of Use (“Terms and Conditions” or “Agreement”) as well as the Website’s Privacy Policy (which is deemed to be incorporated by reference herein). We reserve the right to change, modify, add, or delete any portions of these Terms and Conditions at any time without further notice, at our sole discretion, which is, for an indefinite period of time. We further reserve the right to change the assortment of items offered on the Nimo Watch House  e-boutique or through the Client Relations Center (“Client Relations Center”), and may limit from time to time the quantity of products that may be ordered by a client in a single buying session, without prior notice.

  • All orders placed through the Website are subject to availability and acceptance of such orders by us. Products shown on the Website (“Products”), which cannot be added to the shopping bag, are not available for sale via the Website. The Client Relations Center can provide more information as regards these products. 
  • Quantity limits may apply in relation to orders for certain Products. We reserve the right to refuse at any moment in time, without prior notice, orders exceeding a certain number of authorized Products.
  • You expressly agree to be bound by these Terms and Conditions, irrespective of whether You are a registered member or a visitor, by using the information, tools, features, and functionality located on this Website. 
  • Only individuals (and not legal entities) who (a) have reached the age of legal majority required to enter into contracts (eighteen in most countries); (b) have legal capacity to enter into contracts; may order products through the Website. If you are under the age of legal majority or otherwise cannot lawfully enter into a contract, you must have your parent or guardian place an order on your behalf and they will be bound by these Terms and Conditions.
  • By placing an order through the Website, you represent and warrant that you are a bona fide end-user customer purchasing for your own or another’s personal use and will not deliver, sell or otherwise distribute our Products or purchase our Products or services for commercial purposes.
  • In the event that You are representing certain individual/s, company/ies, third parties or any entities, in any capacity, then You expressly confirm that You have the valid authority and the right to do so for and on behalf of them. 
  • You are strictly prohibited from unauthorized use of Our systems or this Website, including but not limited to unauthorized entry into Our systems, misuse of passwords, or misuse of any information posted on this Website.
  • You acknowledge that the Company may disclose and transfer any information that You provide through this Website to:

(i) Our affiliate/s and/or information / service providers

(ii) If We are legally bound to do so as per applicable laws.

  • You expressly agree and acknowledge that usage of the Website may be monitored, tracked, and recorded. As such, You expressly consent to such monitoring, tracking, and recording.
  • The Company makes no guarantees, express or implied, that Product descriptions or pricing are accurate, complete, reliable, current, or error-free. If a Product offered by the Website displays an inaccurate price, the Company will only be liable to refund the full amount of the purchase. The product will not be shipped to You and Your order will stand cancelled.

You are responsible for being familiar with the current version of these ‘Terms and Conditions’ posted on the Website during each session. By the continued access of this Website or the services, You implicitly agree to be bound by the Terms and Conditions, as may be revised from time to time.

It is Your responsibility to regularly check the Website to determine if there have been changes to these Terms and Conditions and to review such changes.

If You do not agree to abide by these or any future Terms and Conditions, please do not use or access, or continue to use or access, the Website.

Your access and use of this Website may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment, periodic updating, maintenance or repair of the Website or other actions that the Website, in its sole discretion, may elect to take. We do not warrant that the function, operation, security or accessibility of the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available will be free of viruses or other harmful elements. As a User of the Website, You agree that Your access will be subject to these Terms and Conditions and that access is undertaken at Your own risk. We shall not be liable for damages of any kind related to Your use of or inability to access the Website.


Nimo Watch House has created the Website to provide information about itself and the Products for your personal use. Whilst considerable effort has been made to ensure that the visual representations of Products displayed on the Website are representative of the colour, design and style etc. of the original products, slight variations, distortions and/or differences may be apparent when compared to the original product. This may, for example, be due to technical issues such as your browser or computer settings. Accordingly, Nimo Watch House cannot be held liable for any apparent differences in the product images represented on the Website and the original products. We strongly advise you visit one of our boutiques or authorized retailers prior to making a purchase online or by phone.

You may download one computer copy or print one copy of the material made available to you via the Website for your own non-commercial, educational, private or domestic use only, provided that proprietary notices, in particular intellectual property notices such as copyright©, trademark™ etc, are preserved intact and are not modified, deleted or changed. Unless otherwise stated, you should assume that everything that you see or read on the Website (such as products, images, photographs, including any person represented in the photographs, illustrations, icons, texts, video clips, music, written and other materials) (“Website Material”) are owned by Nimo Watch House  or are licensed for use by Nimo Watch House by third parties and protected by legislation such as copyright, designs and trademark legislation and under international treaty provisions and national laws worldwide.

You are not authorised to sell, reproduce, distribute, communicate, modify, display, publicly perform, report or otherwise prepare derivative or second hand works based on or using any Website Material in any way for any public or commercial purposes. Furthermore, Website Material may not be displayed or communicated on any other platform, in a networked computer environment or on any other digital platform for any purpose whatsoever. In the event of breach of any of these Terms of Use, your permission to use Website Material will automatically terminate and any copies made of Website Material must be immediately destroyed. Any unauthorised use of Website Material may infringe copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


By ordering Product/s on the Website, You acknowledge and agree that:

(a) All information provided by You at checkout including Your contact details, name and address, bank or credit card details, Pan card copy etc are Yours and authentic and there is no misrepresentation or fraudulent act from Your end.

(b) Before placing an order, You will check the product description carefully, and by placing an order for a product, You agree to be bound by the Terms and Conditions included in the item’s description. 

(d) You understand and agree that if the purchased Product is a gift for someone, the receiver of the gift is bound by these Terms and Conditions too.


You may browse through Our Website generally without providing Us with any personally identifiable information about yourself, such as Your name, address, e-mail address, phone number, or credit / debit card information. When You voluntarily submit Your personally identifiable information to Us by signing up for Our newsletter or making a purchase through the Nimo Watch House e-boutique or Client Relation Services, You are giving Us Your consent to the collection, use and disclosure of  Your personally identifiable information, and You understand and agree that We may share information about You and Your transaction with other companies, such as banks, for the purpose of processing your transaction, including fraud prevention, and credit card authorization. We may also disclose information when You tell Us to do so, to identify or contact You, to protect Your rights or the rights of the Company or as required by law. Once You provide Us with the details, We may further request You for additional information in order to be able to provide You with the services such as Your Pan Card/Aadhar card Copy or such other information/documents as may be prescribed by law. Without the provision of this identification We will not be able to confirm Your order even if the Product has been paid for in full.

Although we will implement appropriate measures to protect your personal information, we cannot guarantee the security of the data you transmit; any transmission is at your own risk and we cannot be held liable. The same is more fully detailed under clauses of Privacy Policy and Security.


The order process of the Website will include the following:

Add to Shopping Bag: Once you have chosen a Product, you may place this Product in your shopping bag. You may then decide to continue shopping for other products and add them to your shopping bag (subject to availability and quantity limits). Placing an item in your shopping bag does not guarantee availability for purchase, which is not confirmed until you receive a written confirmation of order & shipment.

Guest/my account checkout: When you are ready, you then proceed to “checkout”, either as a guest or through your registered account. You may also remove one or several products you have selected from the shopping bag as part of the checkout process. 

Delivery, Review and Payment: as part of the checkout process, you add and review your order details and personal information (including e-mail, shipping address, billing address and payment information). You should carefully check and confirm all details on the order summary page before placing your order. 

Placing of Order: you then check the relevant box and place your order.

In the case of an order being placed through the Client Relations Center, the Nimo Watch House relations advisor will walk you through the steps above and verbally ask you to confirm the details of your order.

We reserve the right, in our sole discretion, to refuse, cancel and terminate orders at any time on reasonable grounds. For example, we may refuse, terminate or cancel your order if there is an ongoing dispute concerning payment of a prior order or if we suspect, in our sole discretion, that you have engaged in (i) fraudulent activities; or (ii) have otherwise violated these Terms and Conditions.


The Company accepts the following forms of payment: Online payment via credit card, debit card, net banking, EMI. We accept all major cards such as Visa, Mastercard and American Express. Cash payments up to an amount of INR 1,99,900 are also accepted for which we may require your KYC. 

  • We do not charge a fee for bank wire transfers for orders made through the Nimo Watch House e-boutique or Client Relations Center; however, some financial institutions may charge a fee for using a bank wire transfer. We require that all bank wire transfer orders placed by telephone be confirmed through an order approval process. We may acknowledge a bank wire transfer order, but the order will not be processed until the payment has been received and confirmed by us through e-mail. If your wire transfer payment is not credited into our bank account within three days after you have placed your order, your order will be cancelled.
  • You should carefully check and confirm all details on the payment page before placing your order through the Nimo Watch House e-boutique/Website, including without limitation the particulars of each order.
  • When ordering through the Nimo Watch House e-boutique, you will need to enter your payment details on the appropriate form. In the case of an order placed by telephone, you will need to communicate to the Client Relation Service advisor your credit card number and your three- or four- digit security code that is printed on the back or the front of your card. Your telephone conversation will be recorded for security and quality control purposes. Any telephone conversation recorded by our Client Relations Center that contains your credit card information will be fully encrypted and only used to process card transactions.
  • All credit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to Nimo Watch House , you will need to contact your card issuer directly to solve this problem, and Nimo Watch House will not be liable for any delay or non-delivery.
  • In order to process your order, we may perform security checks on your credit card. The full amount of your purchase will be blocked on your credit card until your order is approved by Nimo Watch House , and your credit card will be charged the applicable purchase price once your order has been confirmed. By submitting an offer to purchase Products on the Nimo Watch House e-boutique or through the Client Relations Center, you expressly authorize Nimo Watch House to perform such security checks, where we deem necessary, to transmit or to obtain information (including any updated information) about you to or from third parties from time to time, including but not limited to your credit-card number, to authenticate your identity, to validate your credit card, to obtain a credit card authorization and to authorize an individual purchase transactions.
  • You agree, understand, confirm and state that the card details provided by You to transact on the Website will be correct, accurate and owned by You. In the event that You use a card belonging to any third party, then You confirm that you have been authorized to or expressly permitted by said third party to use the card for making payments.

The Company will not be liable for any credit / debit card fraud. The liability for use of a card fraudulently will be on the User and the onus to ‘prove otherwise’ shall be exclusively on the User.

  • In addition to all other solutions available under the law and equity, and as detailed under this Agreement, the Company reserves the right to recover the cost of Product/s, collection charges, attorney’s charges etc, from a User using the Website fraudulently. Further, the Company reserves the right to initiate legal proceedings against such persons for fraudulent use of the Website and any other unlawful act/s or omissions in breach of these Terms and Conditions.
  • The prices for Product/s are described on the website and are incorporated into these terms by reference. All prices are in Indian Rupees and inclusive of 18% GST. The prices, products and services are subject to change at the Company’s discretion.
  • We take reasonable care that the prices of Products and delivery costs are correct at the time when the relevant information was entered into the system or communicated to you via the Client Relations Center. However, it is always possible that, despite our reasonable efforts, some of the Products or delivery costs may be incorrectly priced. If any of the products you place an order for or any delivery costs are incorrectly priced, we will contact you as soon as possible to inform you of this error. If we are unable to contact you using the contact details you have provided during the order process, we will cancel the order and notify you in writing. If we mistakenly accept and process your order where a pricing or delivery cost error occurs, we may cancel supply of the Product and refund you any sums you have paid.
  • Please note that changes to applicable law between the date your order is placed and the date you are sent a Confirmation of Order may result in changes to the general sales tax associated with your purchase. If the resulting change is an increase in the sales tax you are charged, we will contact you and ask that you reconfirm your purchase.


An end-to-end premium client and delivery service marked with special attention to details, Nimo Watch House offers a premium white glove service that ensures special care and a personalized experience to every client. Nimo Watch House only accepts orders for delivery to addresses in India and offers free shipping for the same. Please note that the Company does not ship to PO boxes or hotels.

We will use reasonable efforts to ensure the following estimated delivery lead times from the date of Order Confirmation:

Standard Delivery : 7 Days

Premium Delivery: 3 Days

  • Each delivery package will contain, in addition to your product (a) All related accessories, if any (b) Product User Guide, as applicable (c) The International Warranty Card (d) A Certificate of Authenticity, as applicable (e) A printed gift note containing your message, if so requested by you when you place your order (f) Invoice unless requested otherwise for ex. a gift. 
  • You will receive an invoice that will be sent to your email address as a .pdf attachment. You may also at any time later request a hardcopy of your invoice by calling the Nimo Watch House Client Relations Center at 011-40506442. 
  • Please note that we may request that you provide proper identification and the assigned Order Reference Number as a condition to complying with such a request.
  • The Company ensures that each order is insured during the time it is in transit until it is delivered to you.
  • We require a signature by an adult (18+ years) to confirm your acceptance of the Product/s delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example if your purchase is a gift) then you understand and accept that evidence of a signature by such recipient (or at that delivery address) is evidence of delivery and fulfilment of the sale contract by the Company and transfer of responsibility to the recipient in the same way as if the product had been delivered to you.
  • The Company shall not be liable for any non-delivery or wrong delivery of the Products by the Company due to error in the information provided by You or an adult (18+ years) not being present at the time of delivery. Any cost of re-delivery will be billed to You.
  • The Company will not be liable for any delays in delivery due to unforeseen circumstances such as, but not limited to, severe weather conditions, natural calamity, technical glitch, poor carrier performance etc.
  • We use business intelligence tools and applications to track orders right from pick-up to end-point delivery, including timely notifications and deviations, if any. 


To return or exchange an item:

Contact Client Relations within 7 days of receipt on 011-40506442

Request a Return Authorisation Number which will be emailed to you.

Please be aware that personalised creations cannot be returned.

For further information on the terms, conditions and methods of return and exchange, please consult the Return Policy or contact Nimo Watch House Client Relations on 011-40506442


The Website may contain links to other website/s operated by third parties not affiliated to the Company. The inclusion of any link to such third party sites does not imply endorsement by the Company of those sites. The Company has not reviewed all of the content contained in the linked sites and is not responsible for the content or accuracy of any off-site pages or any other sites linked to any of the Websites. If you choose to click through any link to off-site pages or third party sites then this is at your own risk.

Nimo Watch House does not authorise linking to any of its Website from a third party platform without its express prior written authorisation.




By visiting or using the Website, you agree that the laws of the State of Delhi, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and Nimo Watch House , co-brand partners or other partners and their respective directors, officers and employees. You consent and agree that the sole venue and jurisdiction for any dispute arising from the use of the Website and/or under these Terms and Conditions shall be the appropriate state or federal court located in Delhi and you consent to submit to the jurisdiction of such court, agree to accept service of process by mail, and hereby waive any jurisdictional or venue defences available to you.


Further, You agree and understand that Your right to access and use the services offered on this Website are personal to You and are not transferable by You to any other person or entity.

You understand and agree that You are authorized to access and use the services only for legal and lawful purposes.

You further undertake and state that by using the services, You are in no way impersonating or misrepresenting any person or entity. All services availed are for Yourself only. In the event that You are representing individual/s, company/ies, third parties or any entities, You undertake and state that You are authorized to represent such individual/s, company/ies, third parties or any entities. You shall be solely responsible for the consequences arising out of such acts and the Company shall not be held responsible or liable in any way to any person or entity

Any changes in Your registration information must be duly updated by You.


The Company may send You communication, notices, or alerts from time to time. These alerts and communication will be sent automatically by the Company to You. Please be informed that by providing your email ID and phone number on the website or via specific events organized by the Company, you have agreed to receive email updates and SMS communication from us that is transactional, promotional and informational in nature. In case You have suppressed the receipt or disabled or marked alerts or communication in general to be junked, the Company recommends that You revise the same and activate the receipt of alerts to Your proper destination. As such any communication from our end will be related to the services and you may choose to unsubscribe and/or disable the communication at your own will.

Changes to Your email address will apply to all Your alerts. Any email which is sent by the Company, its contents and attachments, if any, are intended solely for the attention of the addressee/s and are confidential. If You are not the addressee, You may not copy, forward, disclose any part of any message received or its attachments and if You receive a message in error, please delete said message from Your system and notify us immediately. You agree and acknowledge that internet communications cannot be guaranteed to be secure or error-free. Any information sent via the internet could be intercepted, corrupted, lost or contain viruses. The Company and the Website therefore do not accept responsibility for any errors or omissions in messages received by You, which may arise as a result of internet transmission.


As the provision of services includes You providing us with information, data, passwords, Usernames, personal identification numbers, suggestions, ideas, feedback, etc, You are hereby expressly granting us the license and right to utilize the same for and on Your behalf in order to provide the services.

The Company may or will use such information with the sole purpose for providing You with the required services and not for any other purpose. You acknowledge and agree that these suggestions, feedback and information can be utilized without any obligation or restriction on the Company in terms of payment of fee or any other limitations for marketing, promotion, advertising or other purposes.


You acknowledge and agree that this Website and any necessary software used in connection with the website contain proprietary and confidential information that is protected by applicable intellectual property and other laws. You further acknowledge and agree that any content or software on this Website, including its “look and feel” (eg, text, graphics, images, logos, videos, button icons etc), photographs, editorial content, notices, software (including html-based computer programs) and other material are protected by national and international laws relating to copyrights, trademarks, service marks, patents or other proprietary rights. Except as expressly authorized by the Company, You agree not to modify, rent, lease, loan, sell, distribute or create derivative works based on this website, the services offered thereto or any software thereto, in whole or in part. You acknowledge that the entire website and its contents, including the software, are owned by or duly licensed to the Company and are protected by the copyright laws in India and under international treaty provisions. 

In general, all trademarks, logos and service marks (collectively the “Trademarks”) that appear on the Website are registered, unregistered or otherwise protected are Nimo Watch House trademarks or are licensed for use by Nimo Watch House by third parties. Other trademarks are proprietary marks and are registered to their respective owners. Nothing contained on the Website should be construed as granting, by implication or otherwise, any license or right to use any trademark without the Company’s prior written permission or that of such third party who owns the trademark. Misuse of any trademark displayed on the Website, or any other content on the Website, except as provided herein, is strictly prohibited.

You may download or print a copy of information provided on this website for Your personal, internal, and non-commercial use only. Any distribution, reprint, or electronic reproduction of any content from this website in whole or in part for any other purpose is expressly and explicitly prohibited without our prior written consent.


To the fullest extent permitted by applicable law, we disclaim and exclude all other terms, conditions and warranties in relation to the Products whether express or implied by statute or otherwise or arising from any previous course of dealing or usage or trade practice.

Nothing in these Terms and Conditions limits or excludes our liability for any liability which cannot be limited or excluded by applicable law. Subject to the preceding sentence, our aggregate liability to you under these Terms and Conditions shall in no event exceed the one hundred percent (100%) of the price of the product(s) in your order.


If any provision, or part of a provision, of these Terms and Conditions is found to be illegal, invalid or unenforceable, that provision or part-provision shall be deemed not to form part of these Terms and Conditions, and the legality, validity or enforceability of the remainder of the provisions of these Terms and Conditions shall not be affected, unless otherwise required by operation of applicable law.

These Terms and Conditions (and associated terms incorporated by reference) constitute the entire agreement between you and us in relation to the order of products or services, and replace and extinguish all prior agreements, draft agreements, arrangements, undertakings, or collateral contracts of any nature made by the parties, whether oral or written, in relation to such subject matter.

We are not responsible for any failure or delay in performing or complying with our obligations under these Terms and Conditions which arises from any cause beyond our reasonable control.

The waiver by us of a breach of any provision of these Terms and Conditions will not operate to be interpreted as a waiver of any other or subsequent breach. This Agreement is between us and you. No other person shall have any rights to enforce any of its terms.